In this episode we discuss trends in Australian e-commerce parcel delivery, and what these trends mean for the Australia Post network – in particular LPOs. We cover:
- Parcel volume trends
- First-time delivery
- Competition in parcel delivery
- What Amazon might do in Australia
- Parcel lockers – including parcel lockers at LPOs
- The importance of tracking
- Customer-centric delivery options for e-commerce shoppers
- What Licensees can do
(Published September 2020.)
