Tony Barnard, Manager Post Office Boxes at Australia Post, discusses installing PO Boxes in this episode of the POAAL Podcast:
- Understand customer demand for new PO Boxes at your LPO
- Getting Australia Post approval for a new installation of PO Boxes
- Minimum requirements for first-time PO Box installations
- Critical considerations for PO Box installation locations
- Parcel collection hatches
- Parcel delivery via "red door" PO Boxes
- Free-standing PO Box units
- PO Box manufacturing
- Minimising customer disruption
Tony also covers some aspects of PO Box Plus:
- Customer benefits of PO Box Plus
- Procedure for scanning PO Box Plus parcels - including parcels with no scannable barcode
