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During the Senate Estimates hearing on 15 February 2005, Shadow Minister for Communications Senator Stephen Conroy raised the matter of dispute resolution for disputes between Mail Contractors and AP.
Senator Conroy noted his understanding that the only dispute resolution procedure available to Mail Contractors under the terms of their contract is expensive and beyond the reach of the average Mail Contractor. He asked if AP would consider the issue and provide a low-cost, easy-to-use dispute resolution procedure to help resolve disputes between AP and its contractors.
AP responded that they have very low level of dispute or complaint from Mail Contractors. Senator Conroy then noted that his understanding was that there is no litigation underway because it is too costly to Mail Contractors. AP appeared to choose to misunderstand the question, pointing out various aspects of the review process.
Senator Conroy also asked AP to estimate the cost for resolving Mail Contractor disputes, and AP has taken that question on notice.
A copy of the transcript can be downloaded from the.
