AUSTRAC has asked that Licensees complete their registration/compliance packages and return to AUSTRAC immediately. If Licensees have any queries then please contact the AUSTRAC Helpdesk for assistance on 1300 021 037.AUSTRAC has advised POAAL that Licensees should complete their AUSTRAC documentation to the best of their ability. The key points to remember are:1. Be honest in your answers - if you are following AP procedures then note that accordingly. If the answer to a question is "no" or "I don't know", then insert just that.2. Ring the AUSTRAC helpdesk. If AUSTRAC is made aware of Licensees' major issues then that will be of assistance.3. Don't delay!AUSTRAC will be taking part in more POAAL meetings around the country, including the meeting in Brisbane in October. Make every effort to attend so that you can have your questions answered on the spot.POAAL is continuing to work with AUSTRAC towards putting in place a simplified process that will be to the benefit of Licensees and AUSTRAC.