Australia Post Trade Expos

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POAAL's Chris Campbell (right) with Australia Post GM Post Office Network, Dave McNamara[/caption]

POAAL representatives met with Licensees from all over Australia at the recent Australia Post Trade Expos.

Experienced POAAL members Bob Chizzoniti and Chris Campbell were joined by local POAAL Branch Committee members at the POAAL stand in the expo.

Licensees spoke with POAAL about a wide range of issues, including:

• The new “Sending made easy” changes to prepaid parcels
• Changes to LPO payments
• Tray scanning
• PO Boxes
• Mail Service Payment
• Aggressive and abusive customers
• Parcel scanning
• Customer call centre
• EPOS outages
• Local problems with Australia Post

Pre-expo information sessions were held before each of the five Trade Expos, where POAAL representatives spent time talking with Licensees about changes to LPO payments and other important matters.