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Australia Post has announced a full-year profit after tax of $116.2m for the 2013/14 financial year. This is down from $177.4m for 2012/13. A summary of Australia Post's financial results can be found on the Australia Post website.
POAAL has repeatedly stated that Australia Post must transform its business – these latest results show that it is urgent that new business streams are found.
Australia Post must find new business streams that will benefit POAAL members and their customers. Going digital is all well and good, but where does that leave the bricks-and-mortar post office?
Sales teams must look for new business, instead of transferring customers away from LPOs to corporate outlets. That’s not how to grow a business. Australia Post needs to focus on finding new customers and new revenue streams.
POAAL has concerns that there will be pressure to change Australia Post’s Performance Standards and reduce mail services to rural and remote areas as a means of saving money. Licensees, Mail Contractors and the rural communities that they serve must be informed and consulted before any changes are made.
Rural Australia can’t be written off and given a second-rate letters service.
