POAAL has teamed with insurance broker Network Insurance Group to source great coverage at excellent prices for Mail & Parcel Contractors.

The most common mandatory insurances required by mail contractors are:

  • Public Liability Insurance
  • Personal Accident Insurance
  • Marine Cargo Insurance (Goods in Transit)

Contractors using a PDT (hand held scanner) will also be required to provide insurance for the scanner.

Mail Contractors should carefully scrutinise their contracts to check which insurances are mandatory.

Star Track Courier Contractors should check the level of cover required for Marine Cargo insurance.

POAAL offers Mail Contractors the opportunity to access the insurances they need under their contract through the POAAL master policy insurance policies. Details of the premiums are listed on POAAL application and renewal forms.

Give Australia Post a copy of any insurance certificate(s) you receive. Do not give the original insurance certificate(s) to Australia Post – keep them as your record.

Policy wording and summaries of insurance are available from theĀ Network Insurance Group website.

POAAL cannot provide advice or information regarding insurance products. For quotes or information on insurance, including vehicle insurance, sickness insurance and more, please contact POAAL’s insurance broker Network Insurance Group on 1800 639 177 (from land lines or mobile phones) or visit their website.

ILW Wollermann & Associates


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POAAL provides support and services for Licensees and Franchisees (Post Office Owners), Mail & Parcel Contractors and Couriers.

Complete an expression of interest now for POAAL membership.

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