Post offices News
Mail Service Payment essentials
Posted: February 21, 2022 at 7:32 am
POAAL Director Bob Chizzoniti discusses key points to understand regarding Mail Service Payment (MSP).
- Mail Service Payment is not restricted to rural LPOs only – it can apply for metro LPOs as well
- LPO Payment Scheme
- MSP definition in LPO Manual
- MSP and Mail Management Fee, PO Box payments, and counter mail
- Mail timetable (duty roster)
- Timetables for Mail Contractors or PDOs based at the LPO
- PO Box completion time
- Put your request in writing, and make sure you get a response from Australia Post in writing!
Listen to the episode below:
More news

Resources
- Carded parcels storage advice
- Franchising dispute resolution
- Mail Management Fee
- PO Box installation
- Request a Disclosure Document
- Stock delivery issues
- Industrial relations
- Franchising Code of Conduct
- LPO assignment letters
- POMS Data Collection Report
- LPO Arrangements Payment Scheme
- Looking to buy a post office?
Become a POAAL member
POAAL provides support and services for Licensees and Franchisees (Post Office Owners), Mail & Parcel Contractors and Couriers.
Complete an expression of interest now for POAAL membership.
